Getting Started

We start with a complimentary 15-minute call to discuss your needs and see if working with me will be a good fit for you.
Jeanne Sutton, LMFT - Burlingame Therapist - Teletherapy in CA

I offer psychotherapy sessions in-office, as well as via video and phone.

Practice Location

My office is conveniently located in downtown Burlingame near Caltrain on El Camino Real, near 101, and across from Mills Peninsula Hospital. Free parking is available.

As of March 2020: Due to the Covid-19 pandemic, I am only providing services remotely at this time. You may choose between video format psychotherapy sessions or phone sessions and may switch between these formats as you please. In-person office hours will be available again in the future as circumstances change.

Jeanne Sutton, LMFT's therapy office in Burlingame, CA

My office in Burlingame, CA

Scheduling & Appointments

Individual Psychotherapy sessions are held within the standard 50-minute “therapy hour.” Longer sessions up to 2 hours in length can be discussed and scheduled in advance.

Therapy begins with sessions scheduled on a weekly basis. Regularly scheduled weekly psychotherapy sessions help clients progress on their goals while staying engaged with their growth process as they build on the skills learned in therapy. At times, therapy can be set up on a bi-weekly or monthly basis once you feel you’re making progress towards your goals.

Insurance & Policies

Insurance

I am an Out-of-Network provider for insurance companies. If you have PPO Health Insurance, a health savings account, or a medical reimbursement account through your employer, you may be able to get reimbursement for your sessions. I am happy to provide you with a statement for your reimbursement. Contact your insurance company for more information regarding your coverage.

Confidentiality

I legally and ethically protect your confidentiality as my client. No information will ever be released without your written consent except where necessary by law.

Jeanne Sutton, LMFT - Burlingame Therapist - Teletherapy in CA

Good Faith Estimate Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Let’s Get Started!

Let’s hop on the phone for a quick chat. We’ll discuss how we can shift your life into a new reality filled with greater confidence, self-love, and more freedom and vitality.